Lucid General FAQ

Frequently answered questions about LucidPro, LucidFlex, and LucidDirect — from platforms and trading rules to payouts and support. If you can’t find what you need here, contact us via the Help Center at the bottom of the page.

Getting Started
01
What is Lucid Trading and how does it work?

Lucid Trading offers futures trading programs with a clear progression: Evaluation → Sim Funded → Live, or you can skip the evaluation with LucidDirect. Your dashboard tracks objectives and eligibility, and successful traders may be invited into LucidLive (a real brokerage account).

02
What programs do you offer?

LucidPro (Evaluation): Simulated evaluation account with a profit target; passing makes you eligible to upgrade to a LucidPro funded account to begin earning payouts.

LucidFlex (Evaluation): Simulated evaluation account with a profit target; passing makes you eligible to upgrade to a LucidFlex funded account to begin earning payouts.

LucidDirect (Instant Funding): Simulated straight-to-funded account — no evaluation stage. You begin building simulated capital and can work toward payouts immediately while progressing toward live consideration.

03
What’s the difference between Evaluation and Direct-to-Funded?

LucidDirect skips the evaluation stage by paying a premium. It’s designed for traders who already have a proven, consistent approach and want to move straight into a funded-style environment and work toward payouts immediately.

04
How quickly can I start trading after purchase / after passing?

Most accounts become tradeable in 5–15 minutes via automated setup. In higher-load periods, it can take longer — and some activations (provider-dependent) may run on scheduled windows.

05
What markets can I trade?

Lucid supports futures markets only. You can view the approved products list and commissions in the Help Center.

06
Which platforms do you support?

Platform access depends on your data provider (e.g., CQG/Rithmic). Supported platforms include NinjaTrader & Tradovate, and a range of Rithmic-supported platforms including Sierra Chart, Quantower, Tradesea, Bookmap, Jigsaw, ATAS, R|Trader Pro, MultiCharts, and more.


Accounts & Plans
01
How many accounts can I have at once?

Up to 10 active evaluation accounts per household/family. Up to 5 active funded accounts per household/family. Total combined limit across eval + funded is 10 (e.g., 5 eval + 5 funded). You can keep 5 evaluation accounts in reserve while holding 5 funded accounts.

02
Can I register/trade as a business (LLC/company)?

Yes. If you register as a business, payouts must be issued to the business and require business verification documents.

03
Are there subscriptions / monthly fees, or is it one-time?

Lucid accounts are one-time fees (no monthly subscriptions for trading accounts).

04
Do you offer resets?

Yes — resets are available for evaluation accounts, but not funded accounts. Pricing depends on the product. (Your dashboard will show available actions.)

05
What happens if I stop trading / go inactive?

Accounts that are not traded in 30 calendar days may be considered abandoned and permanently deleted. Breached evaluations can be reset within the allowed window; breached accounts may be deleted if not reset within the activity window. Accounts that are automatically deleted cannot be restored later. Removal is irreversible.

06
Can I close/delete an account?

Yes — accounts can be removed from the dashboard. Removal is irreversible and progress is lost.


Trading Rules
01
What are the allowed trading times (and required close-out rules)?

For LucidPro, LucidFlex, and LucidDirect, positions must be closed by 4:45 PM EST (Mon–Fri) and trading resumes at 6:00 PM EST (Sun–Thu). On market holidays with altered hours, you must be flat before the market close.

02
Is overnight holding allowed? Weekends? Holidays?

Overnight holding is not permitted on sim accounts (Pro/Flex/Direct) due to the daily maintenance window; LucidLive accounts may hold positions overnight (subject to margin/risk settings).

03
Is news trading allowed?

Yes — news trading is permitted. Keep in mind news can cause slippage and fast conditions; traders assume responsibility for outcomes during volatile events.

04
Is hedging allowed?

No — hedging is prohibited (including across multiple accounts and correlated instruments across accounts).

05
What’s your microscalping rule?

Microscalping is prohibited. Accounts may be flagged if more than 50% of profits come from trades held 5 seconds or less, with review/enforcement if bad-faith behavior is confirmed.

06
What’s considered prohibited HFT / abusive trading?

High-frequency trading is prohibited; Lucid uses automated detection and may remove profits, close accounts, and restrict access for repeated offenses.

07
Are EAs/bots allowed? Copy trading?

Automated strategies and in-platform/third party trade copiers are permitted, but traders are responsible for any software errors or unintended outcomes.

08
What happens during exchange halts / data issues / disconnects?

Exchange halts and connectivity issues can occur as part of ordinary market conditions. These events are outside Lucid’s control; traders should manage risk accordingly. Lucid does not provide compensation for losses as a result of a CME market halt.


Payouts & Billing
01
Do you offer crypto products or crypto payments?

No — Lucid does not offer crypto products and does not accept crypto as a payment method.

02
How does profit split work?

Funded payouts on LucidPro/LucidFlex/LucidDirect are 90% to the trader / 10% to Lucid Trading. (LucidLive terms are handled within the live onboarding/agreement.)

03
When can I request a payout?

LucidPro: Requires meeting payout-cycle objectives including minimum profit goal, consistency (≤40%), and buffer requirements.

LucidFlex: Requires 5 profitable trading days (at the required daily minimum) plus positive net profit for the cycle.

LucidDirect: Requires meeting profit goal + consistency (≤20%) for the payout cycle.

04
How do payout requests work step-by-step?

Once your eligibility updates (end-of-day accounting), submit a request in Dashboard → Payouts, complete KYC if prompted, and select your payout method. Approved requests are processed and then disbursed.

05
What payout methods do you support?

Plaid (instant bank transfers for U.S.-based traders), WorkMarket by ADP (U.S. + international; bank transfer or PayPal), and crypto payouts (international traders; BTC/ETH/LTC/USDT/USDC).

06
Do you require KYC, and when?

Yes — at the time of payout when required by the payout provider.

07
How long do payouts take?

Once approved, funds are deducted from the account quickly and disbursed according to method/provider — typically within 5–15 minutes for Plaid, or up to 2 business days if international.

08
Can I download invoices/receipts for my purchases?

Receipts are sent by email upon purchase, and order history can be viewed in your dashboard.

09
Do you issue tax forms?

For U.S. traders, tax forms (e.g., 1099) may be issued where applicable. If you’re unsure what applies to your situation, contact Support and consult a tax professional.

10
What is your refund policy?

Refund eligibility and chargeback rules are outlined in the Lucid policy page.


Support
01
How do I contact support + expected response times?

Open a ticket via the website contact page by requesting an agent. Support operates 24 hours / 5 days a week, with typical response times shown within the ticket itself.

02
My account is “processing” / not showing in platform — what should I do?

First, allow up to 15–30 minutes in busy periods. If it persists, open a ticket and include your email + order ID + platform/provider, and the team can check activation status.

03
I can’t place trades / liquidation-only mode — what does it mean?

Common causes include: an MLL breach, platform-side personal risk settings, or copier configuration issues. If you’re unsure, send screenshots of your platform + dashboard status in a ticket.

04
Where should I go for full rules by plan?

Use the Help Center and plan collections for the most up-to-date rules and policy details.

Still need help? Open a ticket and the team will take a look.
Contact Support

Account Activations Notice

Accounts using Rithmic are activated on Sunday prior to 5PM CST